In this engaging talk, the speaker dives deep into the downsides of focusing too much on efficiency in today’s business world. They paint a vivid picture of a supermarket chain’s enthusiastic adoption of digital tools, which led to standardized tasks but failed to handle unexpected events like kids causing chaos or customers dropping eggs. The speaker argues that as our world becomes more complex, relying solely on efficiency isn’t enough. They use examples to show how predictions become less reliable in a fast-changing world.

Instead, the speaker suggests that resilience comes from being prepared, building coalitions, using imagination, and trying new things. They share stories about epidemic responses and sports team strategies to illustrate this. The speaker warns against blindly trusting technology, which could diminish crucial human skills and connections. They emphasize the importance of human relationships and teamwork during tough times.

In a powerful conclusion, the speaker urges listeners to embrace uncertainty with creativity and bravery, offering a hopeful outlook on thriving in an unpredictable future.  To watch the full Ted Talk click here.

 

Jasleen Kaur, UConn KIDS Research Assistant

 

 

 

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